Questions, check-out the list of FAQs below.
Can I get a refund for my registration?
Zappos.com Bay to Breakers adheres to the standard running industry policy: All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – doing so could result in your disqualification as well as the runner using your race number. The entry fee for this year’s event will NOT transfer to next year’s event, no exceptions. This policy stays in effect whether you are injured, have an unexpected business or family emergency, pregnancy, etc. There are NO exceptions.
What is the deadline for Mail Packet?
The deadline for mailed race packets is March 31. Mail packets will be sent out approximately 2 weeks before the race. If you have already registered and would like to add the mail option to your registration follow the directions below.
I’ve already registered, can I upgrade VIP or add mail packet to my registration?
Yes, to upgrade to VIP or add the mail option to your existing registration you will need the following information:
- The primary email address used for your registration
- First and last name of the primary person for your registration
Follow the link HERE to make order additions. (NOTE: The deadline to add on the mail option is March 31, 2015)
Where and when do I pick up my race packet?
Runners may pick up their race packets at the 2015 Zappos.com Bay to Breakers Expo. The 2015 Expo will be held at the Fort Mason Center. The Expo is open to the public.
May 15 (11 AM – 7 PM) & May 16 (9 AM – 5 PM), 2015
Fort Mason Center
2 Marina Blvd
San Francisco, CA 94123
Can someone else pick up my packet for me?
Yes, someone else can pick up your packet as long as they have a copy of your ID and order number.
If I purchased the mail option, when should I expect my packet? What comes with it?
Race packets will be mailed approximately 2 weeks prior to the race. It will contain your bib, timing tag, race instructions and partner collateral. You will be able to pick up your Under Armour Runners’ T at the Expo or on race day at the Finish Line Festival.
Is there a preferred hotel for runners?
The Hyatt Regency San Francisco is the official race hotel. Discounted rooms are available for participants on race week. The room block is now open for booking. Click here to access the reservation system.
When is the last day to register?
Registration will be available up through the Zappos.com Bay to Breakers Expo on May 15th-16th, 2015. There will be several price increases between now and then so we recommend signing up early to save!
Will transportation be available to and from the race?
Private chartered bus services will be provided by Bauer’s Intelligent Transportation. Bauer’s provides top-of-the-line vehicles to comfortably get you around on race day. You can relax in Bauer’s shuttles for complete round-trip service from one of their three pick up locations around the Bay Area or utilize their express service back to the starting area or BART from the Finish Line Festival.
You will also be able to purchase Muni passes through the Zappos.com Bay to Breakers registration platform that will good for all of race day on all lines except cable car.
BART and Caltrans passes must be purchased through those respective agencies.
More info can be found here.
When does the race start?
The start time for 2015 Zappos.com Bay to Breakers will be announced soon. Please check our Facebook page for the latest information on the race.
Are bags allowed on the race course?
Due to heightened security procedures, bags, backpacks and containers are banned from the Zappos.com Bay to Breakers race course, unless they are clear and are no larger than 8.5”x11”x4”. Participants will not be allowed to enter the starting area, race course or Finish Line Festival with any bag that does not conform to these rules. Any bag that does not conform to this rule will be searched, and the runner will be asked to leave the course. Participants will be able to purchase a bag that conforms to these rules at the Bay the Breakers Expo on Friday, May 15 and Saturday, May 16.
Is alcohol or other substances allowed on the race course?
Absolutely not. All alcohol and other illicit substances will be removed from the race course immediately. The person with the item will be ejected from the event and is subject to arrest.
Can I run the race without registering?
Any person not properly displaying a properly authorized and issued Bib will be directed to leave the course.
What is the age minimum to register?
Children 3 and older must register for the race. Children 2 and under are free.
Are strollers allowed on the race course?
Strollers are not permitted on the race course. Based on USA Track and Field Competition Rules and the Zappos.com Bay to Breakers Rules of Competition, no baby joggers, baby strollers, skate boards, roller blades, unauthorized bicycles or any other wheeled device will be permitted on the course.
Are wheelchairs allowed on the race course?
Authorized and registered competitive wheelchair participants are encouraged to participate! Once registered, please contact firstname.lastname@example.org to secure proper race day access. For more information on ADA access at the Finish Line Festival please contact email@example.com.
Are bikes allowed on the race course?
Only authorized course marshals are allowed to use bikes on the race course.
Will there be security on course?
Participants’ safety and security is our #1 priority. We will have police officers and security guards at the Start Line, on course and at the Finish Line Festival. If participants see any suspicious activity they are encouraged to report it to the nearest staff member.
I can’t run this year, can I volunteer instead?
Of course! We couldn’t put on a race of this size without the help of volunteers. Please submit your contact information here and we will contact you with more information.